Operations platform · Indian optical retail · 2026

Built for chains
that the old software
was never built for.

Opticops is the operations backbone for multi-branch optical chains running mixed company-owned and franchisee models. Cross-branch inventory in one second. Royalty math without spreadsheets. AI that answers in plain language.

Built for10–50 branch chains
Models supportedCOCO · COFO · FOFO · FICO
Data residencyMumbai · DPDPA
StatusLive · design-partner pilot

Live in production with ClearVision Eyewear · 3 branches across Mumbai · tracking real sales since 2026.

The case for new software

The chain owner's day
is five phone calls
before nine AM.

i.

I cannot see what's happening across my branches without making five phone calls every morning.

Owner, 25-branch chain, Maharashtra

ii.

Royalty calculation for ten franchisees takes my accountant two days, and they still dispute it.

Owner, mixed COCO/FOFO chain

iii.

Customers walk out because Branch A doesn't have the frame Branch B is sitting on.

Branch manager, Bandra West

iv.

I lose 60% of my repeat business because no one follows up at the eighteen-month mark.

Owner, regional chain, Karnataka

What we built

An operations platform
with intelligence built in,
not bolted on.

a.

Cross-branch inventory in one second

Type a SKU. See availability across every branch in your chain, sorted by proximity, with reservation and transfer in two clicks. Replaces the five phone calls.

b.

Conversational AI on the data you already trust

Ask "how did Mumbai branches do yesterday" on WhatsApp. Get the real numbers, with anomalies surfaced. No dashboards to navigate. No reports to wait for.

c.

Franchise complexity, modelled correctly

The first platform that distinguishes who operates a branch, who owns it, who owns the stock in it, and who licenses the brand. Royalty math becomes automatic. Trust becomes architectural.

The AI inside Opticops

An assistant that answers,
not a dashboard you decode.

AI is woven into the surfaces you already use — not a separate module, not a second login. Three layers, every one grounded in your own numbers.

01

Daily and weekly written reports

Every morning and every Monday, Opticops writes a short narrative explaining what changed: who sold what, where margin moved, which branch was flat. Sentences with the numbers in them — no charts to interpret. If nothing unusual happened, it says so.

02

Ask anything — in plain language

One chat box. 'How did we do yesterday?' · 'Which branch had the highest revenue this week?' · 'Do we have RB3025 anywhere?' · 'Who's due for a recall this month?' Grounded in live data via four pre-vetted tools. Audit-logged. PII masked before leaving the database.

03

Operational suggestions on autopilot

Smart reorder + slow-mover detection based on real sell-through. Inter-branch transfer suggestions when one branch is overstocked and another is short. A customer-recall queue surfaces who is due based on the typical 24-month optical cycle.

The AI will never make a change for you, never invent numbers, and never show one organisation's data to another — the database refuses the query before it reaches the model.

vs. existing tools

What current
optical software can't do.

Capability
Drishti & peers
Opticops
Single-shop billing & inventory
Yes
Yes
Multi-branch with central HO
Single-entity only
Yes
COCO / COFO / FOFO mixed franchise model
Not modelled
Native
Inter-org accounting (royalty, supply, co-op)
Excel
Automatic
Cross-branch real-time inventory query
Manual sync
Sub-second
Franchisee data sovereignty (architecturally enforced)
No
Postgres RLS
Conversational AI on live operational data
No
Native
Cross-segment analytics (location × demographic × product)
Single-dimension reports
Yes

One design partner on board.
Four more for 2026.

Six months free. White-glove onboarding. Direct line to the founders. In exchange: weekly feedback, two intros, and your name on our wall.

Apply to be a design partner